Vernee will provide a 2-year warranty, shipment of Vernee Thor will be arranged soon


The presale of Vernee’s first smartphone – Thor came to an end already. And Vernee also published the data of pre-orders, the shipment will be arranged before the end of April.

As a new brand, Vernee has more than just powerful R&D capability. It is reported that Vernee has planned to build oversea after-sale service network long ago to provide reliable customer service. And it will be launched in May officially.

Warranty Provisions:

1.The Warranty will be applicable for 2 years;
2.In the first year we provide free maintenance services; in the next year, we provide paid maintenance services;

Service covers the below countries at the beginning:
Russia, Spain, German ,UK, France and USA


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  2. suba buba 29/01/2018 at pm4:40 - Reply

    kFAIPC Its hard to find good help I am forever saying that its difficult to find good help, but here is

  3. Auspicks 15/01/2018 at pm9:30 - Reply

    Handset Model: Vernee Thor Plus… Problem(s)/Feedback(s): Increased call problems. Before I would only need to switch on and off speaker mode before the other party hears me during calls… Just this morning after using a headset, I couldn’t hear a caller until I switched to speaker mode.. Really annoying.

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  7. Vijay Sheshu 28/11/2017 at pm11:50 - Reply

    How about sales in INDIA and service centers in hyderabad, if any information is there please mail me.

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  9. Peter Jacobeit 23/10/2017 at pm5:51 - Reply

    Unfortunately this is not true. I did not get any response from customer service since two weeks now. Offering a warranty is worthless if the customer can not use it.

    • Peter Jacobeit 23/10/2017 at pm5:53 - Reply

      If any of the vernee guys is actaully reading this, I am refering to ticket id #14353.

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